First prenatal visit
HealthcareFinished the task
Handled well: Emotion Recognition, Multi-Speaker Handling, Overlapping-Speech Recovery
Listen to the call1069
ELOELO Rating
2nd of 12
32.9%
Pass³Reliability (Pass³)
4th of 12
2.27s
LatencyLatency P50
8th of 12
$0.055
Cost/MinCost per Minute (USD)
2nd of 8
Higher wins more head-to-head calls (1000 = average); further left replies faster
Each model took the same recorded human callers on live calls. Pick a measure to see where GPT-Live 1 + GPT-6 Sol ranks.
Rating from head-to-head calls: on every call each pair of models is compared, the better call wins. 1000 is the average model. Higher is better.
Pick a skill family. The shape is this model on every skill in it; the dashed line is the median of the other models.
Share of calls where the skill was needed and handled, strongest first. Hover a point on the chart for both values.
Banking and healthcare callers. Each shows what the caller needed, what made the call hard, and how the model handled it.
Finished the task
Handled well: Emotion Recognition, Multi-Speaker Handling, Overlapping-Speech Recovery
Listen to the callFinished 6 of 7 steps
Handled well: Side-Speech Rejection, Tool-Latency Handling, Mid-Utterance Pause Tolerance
Listen to the callFinished the task
Handled well: Degraded-Channel Robustness, Multi-Speaker Handling, Overlapping-Speech Recovery
Listen to the callFinished the task
Handled well: Degraded-Channel Robustness, Consent Verification, Cancellation Handling
Struggled with: Entity Extraction Accuracy, Numeric Read-back
Listen to the callFinished 6 of 7 steps
Handled well: Mid-Utterance Pause Tolerance, Consent Verification, Cancellation Handling
Struggled with: Low-Confidence Confirmation
Listen to the callFinished 6 of 7 steps
Handled well: Waiting Through Hold, Multi-Speaker Handling, Backchannel vs Barge-in Detection
Struggled with: Human Handoff
Listen to the callFinished 2 of 3 steps
Handled well: Mid-Utterance Pause Tolerance, Consent Verification, Redundant Re-prompt Avoidance
Struggled with: Tool-Latency Handling, Premature-Response Avoidance
Listen to the callFinished 3 of 5 steps
Handled well: Redundant Re-prompt Avoidance, Hallucinated-Success Avoidance, Numeric Read-back
Struggled with: Tool-Latency Handling, Consent Verification, Cancellation Handling
Listen to the callFinished the task
Handled well: Multi-Speaker Handling, Endpointing, Premature-Response Avoidance
Listen to the callFinished the task
Handled well: Low-Confidence Confirmation, Side-Speech Rejection, Correction Handling
Struggled with: Backchannel vs Barge-in Detection
Listen to the callGPT-Live 1 + GPT-6 Sol starts replying in 2.27s on a typical turn and 2.83s on the slowest turn in twenty, 8th fastest of 12 at the median.
210 live calls: 70 scenarios, each run three times. The median call ran 4:46.
70 scenarios, the same for every model.
GPT-Live 1 + GPT-6 Sol has an ELO rating of 1069, 2nd of 12 ranked models. It passed 23 of 70 callers on all three runs, a Pass³ of 32.9%.
GPT-Live 1 + GPT-6 Sol has an ELO rating of 1069, 2nd of 12 ranked models. It passed 23 of 70 callers on all three runs, a Pass³ of 32.9%.
GPT-Live 1 + GPT-6 Sol starts replying 2.27s after the caller finishes at P50, 2.72s at P90 and 2.83s at P95: 8th fastest of 12 at P50, measured on the call audio.
GPT-Live 1 + GPT-6 Sol falls furthest behind on Barge-in and Overlap: 85%, against a median of 98%.
GPT-Live 1 + GPT-6 Sol has a task completion rate of 36.2%, 1st of 12. A call counts only when every step the caller needed was done.
$0.055 per minute of call at OpenAI's published rates, 2nd cheapest of 8 priced models. Includes the delegated backend model.
Cekura ran GPT-Live 1 + GPT-6 Sol as the whole agent with the same prompt, tools and phone connection as every other model. It took the same 70 recorded real human callers on live calls, three times each (210 calls), and each call was graded on 25 skills across Hearing, Turn Taking, Task Handling and Speaking.
Cekura runs these simulated calls on your agent and scores every one.