- Reliability (Pass³)
- 32.9%
- Latency P50
- 2.27s
- Cost per Minute (USD)
- $0.055
Grok Voice 3.0 is ahead on ELO rating, hearing score, turn taking score, speaking score, reliability, calls handled well, calls where the agent went quiet and median latency, and GPT-Live 1 + GPT-6 Sol on task handling score, calls fully resolved and cost.
Last updated Methodology by Dileep Chagam
Right every time, on booking and Healthcare calls
Each model on its own: GPT-Live 1 + GPT-6 Sol and Grok Voice 3.0
Grok Voice 3.0 is more reliable, by 10.0 points. GPT-Live 1 + GPT-6 Sol handled 23 of 70 real callers well on all three runs, and Grok Voice 3.0 30. A caller only counts when every run of the call scored 80 or more.
Grok Voice 3.0 is more reliable, by 10.0 points. GPT-Live 1 + GPT-6 Sol handled 23 of 70 real callers well on all three runs, and Grok Voice 3.0 30. A caller only counts when every run of the call scored 80 or more.
For a voice agent, Grok Voice 3.0, since it handles more real callers well on every run. Grok Voice 3.0 is ahead on ELO rating, hearing score, turn taking score, speaking score, reliability, calls handled well, calls where the agent went quiet and median latency, and GPT-Live 1 + GPT-6 Sol on task handling score, calls fully resolved and cost.
GPT-Live 1 + GPT-6 Sol, by 1.4 points higher. GPT-Live 1 + GPT-6 Sol fully resolved 36.2% of calls and Grok Voice 3.0 34.8%. A call counts only when every step the caller needed was done.
No. Grok Voice 3.0 starts replying 0.67s sooner at the median. GPT-Live 1 + GPT-6 Sol takes 2.27s at the median and 2.72s at p90; Grok Voice 3.0 takes 1.60s and 1.94s. Both are measured on the call audio, from the caller finishing to the agent starting to reply.
Grok Voice 3.0, by 6.2 points. The agent went quiet for 10 seconds or more on 13.3% of GPT-Live 1 + GPT-6 Sol calls and 7.1% of Grok Voice 3.0 calls.
GPT-Live 1 + GPT-6 Sol is $0.025 cheaper a minute. GPT-Live 1 + GPT-6 Sol costs $0.055 a minute of call and Grok Voice 3.0 $0.080, at each vendor's published rates.
Cekura ran both as the whole agent with the same prompt, tools and phone connection. Both took the same 70 recorded real human callers on live calls, three times each. Each call is graded on 25 skills across Hearing, Turn Taking, Task Handling and Speaking, and passes at a score of 80 out of 100.
Cekura runs these simulated calls on your agent and scores every one.