GPT-Live 1 + GPT-6 Sol vs Phonic-1

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GPT-Live 1 + GPT-6 SolOpenAI
Wins 7 of 11
Reliability (Pass³)
32.9%
Latency P50
2.27s
Cost per Minute (USD)
$0.055
Phonic-1Phonic
Wins 3 of 11
Reliability (Pass³)
31.4%
Latency P50
1.99s
Cost per Minute (USD)
n/a

GPT-Live 1 + GPT-6 Sol is ahead on ELO rating, hearing score, speaking score, task handling score, reliability, calls handled well and calls fully resolved, and Phonic-1 on turn taking score, calls where the agent went quiet and median latency.

Last updated Methodology by Dileep Chagam

Who is better at what

GPT-Live 1 + GPT-6 SolPhonic-1
  • ELO Rating10691030
  • Hearing7167
  • Turn Taking7276
  • Speaking8370
  • Task Handling8279
  • Reliability (Pass³)32.9%31.4%
  • Pass Rate (score ≥ 80)58.6%52.9%
  • Task Completion Rate36.2%24.8%
  • Dead-Air Rate (≥ 10 s)13.3%11.0%
  • Latency P502.27s1.99s
  • Cost per Minute (USD)$0.055No verified rate

Results by call

Right every time, on booking and Healthcare calls

Banking callsHealthcare calls
  1. 29%
    37%
    GPT-Live 1 + GPT-6 Sol
  2. 31%
    31%
    Phonic-1

GPT-Live 1 + GPT-6 Sol vs Phonic-1 FAQ

  • GPT-Live 1 + GPT-6 Sol is more reliable, by 1.4 points. GPT-Live 1 + GPT-6 Sol handled 23 of 70 real callers well on all three runs, and Phonic-1 22. A caller only counts when every run of the call scored 80 or more.

  • For a voice agent, GPT-Live 1 + GPT-6 Sol, since it handles more real callers well on every run. GPT-Live 1 + GPT-6 Sol is ahead on ELO rating, hearing score, speaking score, task handling score, reliability, calls handled well and calls fully resolved, and Phonic-1 on turn taking score, calls where the agent went quiet and median latency.

  • GPT-Live 1 + GPT-6 Sol, by 11.4 points higher. GPT-Live 1 + GPT-6 Sol fully resolved 36.2% of calls and Phonic-1 24.8%. A call counts only when every step the caller needed was done.

  • No. Phonic-1 starts replying 0.28s sooner at the median. GPT-Live 1 + GPT-6 Sol takes 2.27s at the median and 2.72s at p90; Phonic-1 takes 1.99s and 2.32s. Both are measured on the call audio, from the caller finishing to the agent starting to reply.

  • Phonic-1, by 2.4 points. The agent went quiet for 10 seconds or more on 13.3% of GPT-Live 1 + GPT-6 Sol calls and 11.0% of Phonic-1 calls.

  • There is no verified per-minute rate for Phonic-1, so cost cannot be compared yet.

  • Cekura ran both as the whole agent with the same prompt, tools and phone connection. Both took the same 70 recorded real human callers on live calls, three times each. Each call is graded on 25 skills across Hearing, Turn Taking, Task Handling and Speaking, and passes at a score of 80 out of 100.

Test your voice agent the same way.

Cekura runs these simulated calls on your agent and scores every one.