First prenatal visit
HealthcareFinished the task
Handled well: Overlapping-Speech Recovery, Redundant Re-prompt Avoidance, Hallucinated-Success Avoidance
Listen to the call968
ELOELO Rating
9th of 12
27.1%
Pass³Reliability (Pass³)
8th of 12
2.01s
LatencyLatency P50
5th of 12
Higher wins more head-to-head calls (1000 = average); further left replies faster
Each model took the same recorded human callers on live calls. Pick a measure to see where Gemini 3.8 Live ranks.
Rating from head-to-head calls: on every call each pair of models is compared, the better call wins. 1000 is the average model. Higher is better.
Pick a skill family. The shape is this model on every skill in it; the dashed line is the median of the other models.
Share of calls where the skill was needed and handled, strongest first. Hover a point on the chart for both values.
Banking and healthcare callers. Each shows what the caller needed, what made the call hard, and how the model handled it.
Finished the task
Handled well: Overlapping-Speech Recovery, Redundant Re-prompt Avoidance, Hallucinated-Success Avoidance
Listen to the callFinished the task
Handled well: Side-Speech Rejection, Mid-Utterance Pause Tolerance, Consent Verification
Struggled with: Tool-Latency Handling
Listen to the callFinished the task
Handled well: Degraded-Channel Robustness, Multi-Speaker Handling, Overlapping-Speech Recovery
Struggled with: Correction Handling, Consent Verification
Listen to the callFinished 2 of 4 steps
Handled well: Degraded-Channel Robustness, Redundant Re-prompt Avoidance, Hallucinated-Success Avoidance
Struggled with: Entity Extraction Accuracy, Consent Verification, Cancellation Handling
Listen to the callFinished 6 of 7 steps
Handled well: Prosodic Cue Understanding, Mid-Utterance Pause Tolerance, Consent Verification
Struggled with: Low-Confidence Confirmation, Numeric Read-back
Listen to the callFinished 5 of 7 steps
Handled well: Waiting Through Hold, Multi-Speaker Handling, Backchannel vs Barge-in Detection
Struggled with: Human Handoff
Listen to the callFinished 0 of 3 steps
Handled well: Mid-Utterance Pause Tolerance, Redundant Re-prompt Avoidance, Hallucinated-Success Avoidance
Struggled with: Tool-Latency Handling, Premature-Response Avoidance, Consent Verification
Listen to the callFinished 3 of 7 steps
Handled well: Redundant Re-prompt Avoidance, Hallucinated-Success Avoidance, Numeric Read-back
Struggled with: Consent Verification, Cancellation Handling
Listen to the callFinished 4 of 6 steps
Handled well: Prosodic Cue Understanding, Multi-Speaker Handling, Endpointing
Listen to the callFinished 4 of 7 steps
Handled well: Backchannel vs Barge-in Detection, Correction Handling, Tool Error Handling
Struggled with: Low-Confidence Confirmation, Consent Verification
Listen to the callGemini 3.8 Live starts replying in 2.01s on a typical turn and 2.63s on the slowest turn in twenty, 5th fastest of 12 at the median.
210 live calls: 70 scenarios, each run three times. The median call ran 3:02.
70 scenarios, the same for every model.
Gemini 3.8 Live has an ELO rating of 968, 9th of 12 ranked models. It passed 19 of 70 callers on all three runs, a Pass³ of 27.1%.
Gemini 3.8 Live has an ELO rating of 968, 9th of 12 ranked models. It passed 19 of 70 callers on all three runs, a Pass³ of 27.1%.
Gemini 3.8 Live starts replying 2.01s after the caller finishes at P50, 2.52s at P90 and 2.63s at P95: 5th fastest of 12 at P50, measured on the call audio.
Gemini 3.8 Live falls furthest behind on Corrections and Changes: 37%, against a median of 61%.
Gemini 3.8 Live has a task completion rate of 16.2%, 9th of 12. A call counts only when every step the caller needed was done.
There is no verified per-minute rate for Gemini 3.8 Live, so it is left out of the cost ranking.
Cekura ran Gemini 3.8 Live as the whole agent with the same prompt, tools and phone connection as every other model. It took the same 70 recorded real human callers on live calls, three times each (210 calls), and each call was graded on 25 skills across Hearing, Turn Taking, Task Handling and Speaking.
Cekura runs these simulated calls on your agent and scores every one.