GPT-4o TranscribevsZoom Scribe
Accuracy and speed
Left gets fewer words wrong. Lower has the final text ready sooner.
- 4o Transcribe3.90% · 652ms
- Scribe1.97% · 118ms
Zoom Scribe is ahead of GPT-4o Transcribe on the Pipecat Dataset, the Ocular Dataset and final-text delay.
Last updated Methodology by Dileep Chagam
Who is better at what
- Pipecat Dataset WER3.90%1.97%
- Ocular Dataset WER12.45%4.88%
- Time to first textn/a1.67s
- Final-text delay652ms118ms
Lower is better on every measure. Too close to call means the likely ranges overlap.
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4o Transcribe vs Scribe FAQ
Which is more accurate, GPT-4o Transcribe or Zoom Scribe?
Zoom Scribe is more accurate on both datasets. On the 1,000 public Pipecat clips, GPT-4o Transcribe scores 3.90% and Zoom Scribe 1.97%, so Zoom Scribe makes fewer errors by 1.94 points. On the eight licensed Ocular recordings, GPT-4o Transcribe scores 12.45% and Zoom Scribe 4.88%, so Zoom Scribe makes fewer errors by 7.57 points. Word error rate counts incorrect, missing, and extra words, so lower is better.
Zoom Scribe is more accurate on both datasets. On the 1,000 public Pipecat clips, GPT-4o Transcribe scores 3.90% and Zoom Scribe 1.97%, so Zoom Scribe makes fewer errors by 1.94 points. On the eight licensed Ocular recordings, GPT-4o Transcribe scores 12.45% and Zoom Scribe 4.88%, so Zoom Scribe makes fewer errors by 7.57 points. Word error rate counts incorrect, missing, and extra words, so lower is better.
No. Zoom Scribe finishes the transcript 534ms sooner. GPT-4o Transcribe has the final transcript 652ms after the speaker stops and Zoom Scribe 118ms, at the median. Both are measured on the same 206 streamed turns.
Zoom Scribe is the stronger pick for voice agents: it makes fewer errors on real conversations and finishes the transcript 534ms sooner. A voice agent cannot reply until the final transcript arrives, and the Ocular recordings are real conversations.
Only Zoom Scribe. GPT-4o Transcribe returns no text until the speaker stops, which matters if your agent reacts to partial transcripts.