OpenAIvsZoom
OpenAI is ahead on time to first text, and Zoom on final-text delay. The Pipecat Dataset and The Ocular Dataset are too close to call.
Last updated Methodology by Dileep Chagam
Who is better at what
Each row sets OpenAI's best model against Zoom's best on that measure.
- Pipecat Dataset WER2.16%GPT Realtime Whisper1.96%Zoom Scribe Pro
- Ocular Dataset WER3.53%GPT Realtime Whisper4.84%Zoom Scribe Pro
- Time to first text1.38sGPT Realtime Whisper1.67sZoom Scribe
- Final-text delay543msGPT Realtime Whisper118msZoom Scribe
OpenAI vs Zoom FAQ
Is OpenAI or Zoom better for speech-to-text?
It is too close to call: the gap is inside the margin of error. The best OpenAI result is GPT Realtime Whisper at 2.16%, and the best Zoom result is Zoom Scribe Pro at 1.96%, on the Pipecat Dataset.
It is too close to call: the gap is inside the margin of error. The best OpenAI result is GPT Realtime Whisper at 2.16%, and the best Zoom result is Zoom Scribe Pro at 1.96%, on the Pipecat Dataset.
Zoom is faster, 425ms sooner. The best OpenAI result is GPT Realtime Whisper at 543ms, and the best Zoom result is Zoom Scribe at 118ms, on final-text delay.
OpenAI: GPT-4o Mini Transcribe, GPT-4o Transcribe, GPT Realtime Whisper. Zoom: Zoom Scribe, Zoom Scribe Pro. Every model ran the same tests on Converse-STT.