All comparisons
GradiumOpenAI

Gradium vs GPT-4o Transcribe

Gradium is ahead on the Ocular Dataset and final-text delay, and GPT-4o Transcribe on the Pipecat Dataset.

Last updated Methodology by Dileep Chagam

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Accuracy vs speed

Each dot is one model. Bottom-left is best: fewer errors and a faster final transcript.

Top half on bothBest picks
Final-text delay P50 (ms)
Pipecat Dataset WER (%)
Shaded box: top half on both measures. Dotted line: no other model is both more accurate and faster.
Verdict

Which to pick

Pick Gradium for accuracy on real phone conversations (8.00 points lower) and quick turn-taking once the caller stops (440ms sooner). Pick GPT-4o Transcribe for accuracy on clean, scripted audio (2.57 points lower).

Head to head

The four metrics, side by side

Pipecat Dataset WER
Gradium
6.48%17th
GPT-4o Transcribe
3.90%14th

GPT-4o Transcribe, 2.57 points lower

Ocular Dataset WER
Gradium
4.45%12th
GPT-4o Transcribe
12.45%17th

Gradium, 8.00 points lower

Time to first text
Gradium
1.71s12th
GPT-4o Transcribe
No text until the speaker stops

Not comparable

Final-text delay
Gradium
212ms11th
GPT-4o Transcribe
652ms17th

Gradium, 440ms sooner

Lower is better on every metric. The small figure is each model's place in the whole field. What each metric measures.

WER · Word error rate
Share of words the model got wrong: replaced, missing or added. Lower is better.
Pipecat Dataset
1,000 short public clips from Pipecat's STT benchmark dataset.
Ocular Dataset
8 recordings from 4 real phone conversations, licensed from Ocular.
TTFT · Time to first text
How long after the audio starts streaming until the first words appear.
TTFS · Final-text delay
How long after the caller stops until the full transcript arrives. A voice agent waits for this before it replies.
Latency

First text and final text, at three percentiles

Gradium shows first text after 7.32s and final text after 280ms, and GPT-4o Transcribe shows first text after 40.63s and final text after 1.97s, on a bad turn (P95) across the same streamed turns.

MeasureModelP50P90P95
Time to first textGradium1.71s4.05s7.32s
GPT-4o TranscribeNo text until the speaker stops
Final-text delayGradium212ms266ms280ms
GPT-4o Transcribe652ms1.73s1.97s
P50 / P90 / P95 · Typical, slow and slowest turns
Half of turns are faster than P50. Only 1 in 10 is slower than P90, and 1 in 20 slower than P95.
Ranking

How each ranks among all 17 models

Place among the 17 models on each metric. Lower is better on all four.

MetricGradium4o Transcribe
Pipecat Dataset WER6.48%17th of 173.90%14th of 17
Ocular Dataset WER4.45%12th of 1712.45%17th of 17
Time to first text1.71s12th of 15Not comparable
Final-text delay212ms11th of 17652ms17th of 17
Coverage

How much audio each model was tested on

ModelPipecat clipsOcular recordingsTurns timedFailed
Gradium1,00081980
GPT-4o Transcribe1,00082060

Only clips with usable text count, so the two totals can differ. How WER is scored.

Questions

Frequently asked questions

Which is more accurate, Gradium or GPT-4o Transcribe?

GPT-4o Transcribe is more accurate on clean public clips and Gradium on real conversations. On the 1,000 public Pipecat clips, Gradium scores 6.48% and GPT-4o Transcribe 3.90%, so GPT-4o Transcribe makes fewer errors by 2.57 points. On the eight licensed Ocular recordings, Gradium scores 4.45% and GPT-4o Transcribe 12.45%, so Gradium makes fewer errors by 8.00 points. Word error rate counts incorrect, missing, and extra words, so lower is better.

Is Gradium faster than GPT-4o Transcribe?

Yes. Gradium finishes the transcript 440ms sooner. Gradium has the final transcript 212ms after the speaker stops and GPT-4o Transcribe 652ms, at the median. Both are measured on the same 206 streamed turns.

Is Gradium or GPT-4o Transcribe better for voice agents?

Gradium is the stronger pick for voice agents: it makes fewer errors on real conversations and finishes the transcript 440ms sooner. A voice agent cannot reply until the final transcript arrives, and the Ocular recordings are real conversations.

Do Gradium and GPT-4o Transcribe stream text while the speaker is talking?

Only Gradium. GPT-4o Transcribe returns no text until the speaker stops, which matters if your agent reacts to partial transcripts.