Left gets fewer words wrong. Lower has the final text ready sooner.
Gradium is ahead on both datasets together, the Ocular Dataset and final-text delay, and GPT-4o Transcribe on the Pipecat Dataset.
Last updated Methodology by Dileep Chagam
Lower is better on every measure. Too close to call means the likely ranges overlap. Our guide explains how word error rate is measured.
Gradium is more accurate on clean public clips and GPT-4o Transcribe on real conversations. On the 1,000 public Pipecat clips, Gradium scores 5.78% and GPT-4o Transcribe 6.85%, so Gradium makes fewer errors by 1.07 points. On the eight licensed Ocular recordings, Gradium scores 6.48% and GPT-4o Transcribe 3.90%, so GPT-4o Transcribe makes fewer errors by 2.57 points. Word error rate counts incorrect, missing, and extra words, so lower is better.
Gradium is more accurate on clean public clips and GPT-4o Transcribe on real conversations. On the 1,000 public Pipecat clips, Gradium scores 5.78% and GPT-4o Transcribe 6.85%, so Gradium makes fewer errors by 1.07 points. On the eight licensed Ocular recordings, Gradium scores 6.48% and GPT-4o Transcribe 3.90%, so GPT-4o Transcribe makes fewer errors by 2.57 points. Word error rate counts incorrect, missing, and extra words, so lower is better.
Final-text delay was not measured for one or both, so speed cannot be compared. Both are measured on the same 206 streamed turns.
GPT-4o Transcribe makes fewer errors on real conversations, and the two are not separated on speed. A voice agent cannot reply until the final transcript arrives, and the Ocular recordings are real conversations.
Only Gradium. GPT-4o Transcribe returns no text until the speaker stops, which matters if your agent reacts to partial transcripts.
Cekura runs these simulated calls on your agent and scores every one.