Gradium is ahead on the Ocular Dataset and final-text delay, and GPT-4o Transcribe on the Pipecat Dataset.
Last updated Methodology by Dileep Chagam
Each dot is one model. Bottom-left is best: fewer errors and a faster final transcript.
Pick Gradium for accuracy on real phone conversations (8.00 points lower) and quick turn-taking once the caller stops (440ms sooner). Pick GPT-4o Transcribe for accuracy on clean, scripted audio (2.57 points lower).
GPT-4o Transcribe, 2.57 points lower
Gradium, 8.00 points lower
Not comparable
Gradium, 440ms sooner
Lower is better on every metric. The small figure is each model's place in the whole field. What each metric measures.
Gradium shows first text after 7.32s and final text after 280ms, and GPT-4o Transcribe shows first text after 40.63s and final text after 1.97s, on a bad turn (P95) across the same streamed turns.
| Measure | Model | P50 | P90 | P95 |
|---|---|---|---|---|
| Time to first text | Gradium | 1.71s | 4.05s | 7.32s |
| GPT-4o Transcribe | No text until the speaker stops | |||
| Final-text delay | Gradium | 212ms | 266ms | 280ms |
| GPT-4o Transcribe | 652ms | 1.73s | 1.97s | |
Place among the 17 models on each metric. Lower is better on all four.
| Metric | Gradium | 4o Transcribe |
|---|---|---|
| Pipecat Dataset WER | 6.48%17th of 17 | 3.90%14th of 17 |
| Ocular Dataset WER | 4.45%12th of 17 | 12.45%17th of 17 |
| Time to first text | 1.71s12th of 15 | Not comparable |
| Final-text delay | 212ms11th of 17 | 652ms17th of 17 |
| Model | Pipecat clips | Ocular recordings | Turns timed | Failed |
|---|---|---|---|---|
| Gradium | 1,000 | 8 | 198 | 0 |
| GPT-4o Transcribe | 1,000 | 8 | 206 | 0 |
Only clips with usable text count, so the two totals can differ. How WER is scored.
GPT-4o Transcribe is more accurate on clean public clips and Gradium on real conversations. On the 1,000 public Pipecat clips, Gradium scores 6.48% and GPT-4o Transcribe 3.90%, so GPT-4o Transcribe makes fewer errors by 2.57 points. On the eight licensed Ocular recordings, Gradium scores 4.45% and GPT-4o Transcribe 12.45%, so Gradium makes fewer errors by 8.00 points. Word error rate counts incorrect, missing, and extra words, so lower is better.
Yes. Gradium finishes the transcript 440ms sooner. Gradium has the final transcript 212ms after the speaker stops and GPT-4o Transcribe 652ms, at the median. Both are measured on the same 206 streamed turns.
Gradium is the stronger pick for voice agents: it makes fewer errors on real conversations and finishes the transcript 440ms sooner. A voice agent cannot reply until the final transcript arrives, and the Ocular recordings are real conversations.
Only Gradium. GPT-4o Transcribe returns no text until the speaker stops, which matters if your agent reacts to partial transcripts.