Gemini 3.1 Flash Live Preview
- Reliable on bookings.
- Model
- models/gemini-3.1-flash-live-preview
- Setting
- Thinking level high
- Voice
- Charon
- Turn taking
- Shared local turn detection
- Audio
- 16 kHz
- Cost
- Averaged over the calls with a usage record.
GPT Realtime 2.1 is ahead on reliability, success rate, agent responses, data accuracy and response time, and Gemini 3.1 Flash Live Preview on cost. The two tie on stalled calls and interruption.
Last updated Methodology by Dileep Chagam
Pick Gemini 3.1 Flash Live Preview for lower cost ($0.015 cheaper). Pick GPT Realtime 2.1 for reliability across repeated calls (17.1 points higher), calls that pass every check (13.0 points higher), getting the agent's replies right (3.3 points higher), saving the caller's data correctly (12.7 points higher) and fast replies (0.94s sooner). They are level on fewer stalled calls and handling interruptions.
Scenarios that passed on all three runs.
GPT Realtime 2.1, 17.1 points higher
Calls that passed every check.
GPT Realtime 2.1, 13.0 points higher
Calls where the agent's replies reached the expected outcome.
GPT Realtime 2.1, 3.3 points higher
Calls where everything the agent saved matched exactly.
GPT Realtime 2.1, 12.7 points higher
Calls where the agent went silent for 10 seconds or more.
Level
How well it handled being talked over, 0 to 5.
Level
Median time to start replying after the caller finishes.
GPT Realtime 2.1, 0.94s sooner
One minute of call at the vendor's published rates.
Gemini 3.1 Flash Live, $0.015 cheaper
The small figure is the place among ranked models. The cascade is not ranked.
GPT Realtime 2.1 1.94s, Gemini 3.1 Flash Live 2.88s at the median.
Both providers, every model: Google vs OpenAI
GPT Realtime 2.1 is more reliable, by 17.1 points. Gemini 3.1 Flash Live Preview passed 51 of 82 scenarios on all three runs, and GPT Realtime 2.1 passed 65. A scenario only counts when every run of it passed.
For a phone agent, GPT Realtime 2.1, since it gets more scenarios right on every run. GPT Realtime 2.1 is ahead on reliability, success rate, agent responses, data accuracy and response time, and Gemini 3.1 Flash Live Preview on cost. The two tie on stalled calls and interruption.
GPT Realtime 2.1, by 12.7 points. Gemini 3.1 Flash Live Preview saved everything exactly right on 79.2% of the calls that save data, and GPT Realtime 2.1 on 92.0%. On Appointments, 96.5% against 95.9%. On Medicare, 34.8% against 81.8%. A call counts only when nothing is missing, wrong, extra or saved twice.
No. GPT Realtime 2.1 starts replying 0.94s sooner at the median. Gemini 3.1 Flash Live Preview takes 2.88s at the median and 4.00s at p90; GPT Realtime 2.1 takes 1.94s and 2.46s. Both are measured on the call audio, from the caller finishing to the agent starting to reply.
They score the same. Gemini 3.1 Flash Live Preview scores 4.98 and GPT Realtime 2.1 4.98 for how well the agent handled being talked over.
They stall on the same share of calls. The agent went silent for 10 seconds or more on 3.3% of Gemini 3.1 Flash Live Preview calls and 3.3% of GPT Realtime 2.1 calls.
Gemini 3.1 Flash Live Preview is $0.015 cheaper a minute. Gemini 3.1 Flash Live Preview costs $0.070 a minute of call and GPT Realtime 2.1 $0.085, at each vendor's published rates.
Cekura ran both as the whole agent in the same open-source Pipecat pipeline, with the same prompt, tools and connection. A simulated caller worked through all 82 scenarios on live calls, three times each, 2,952 calls across the benchmark. A call passes only when the agent said the right things and saved the right data.