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AssemblyAI Universal 3.5 Pro vs Gradium

AssemblyAI Universal 3.5 Pro is ahead of Gradium on the Pipecat Dataset, time to first text and final-text delay. The Ocular Dataset is too close to call.

AssemblyAI Universal 3.5 Pro has a newer release. See AssemblyAI Universal 3.6 Pro vs Gradium.

Last updated Methodology by Dileep Chagam

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Accuracy vs speed

Each dot is one model. Bottom-left is best: fewer errors and a faster final transcript.

Top half on bothBest picks
Final-text delay P50 (ms)
Pipecat Dataset WER (%)
Shaded box: top half on both measures. Dotted line: no other model is both more accurate and faster.
Verdict

Which to pick

AssemblyAI Universal 3.5 Pro is the better pick over Gradium on every measure that separates them: accuracy on clean, scripted audio (4.55 points lower), showing words while the caller is still talking (1.22s sooner) and quick turn-taking once the caller stops (32ms sooner). For accuracy on real phone conversations, the gap is inside the margin of error, so neither is ahead.

Head to head

The four metrics, side by side

Pipecat Dataset WER
AssemblyAI Universal 3.5 Pro
1.93%2nd
Gradium
6.48%17th

AssemblyAI Universal 3.5 Pro, 4.55 points lower

Ocular Dataset WER
AssemblyAI Universal 3.5 Pro
4.23%10th
Gradium
4.45%12th

Too close to call: inside the margin of error

Time to first text
AssemblyAI Universal 3.5 Pro
489ms2nd
Gradium
1.71s12th

AssemblyAI Universal 3.5 Pro, 1.22s sooner

Final-text delay
AssemblyAI Universal 3.5 Pro
180ms9th
Gradium
212ms11th

AssemblyAI Universal 3.5 Pro, 32ms sooner

Lower is better on every metric. The small figure is each model's place in the whole field. What each metric measures.

WER · Word error rate
Share of words the model got wrong: replaced, missing or added. Lower is better.
Pipecat Dataset
1,000 short public clips from Pipecat's STT benchmark dataset.
Ocular Dataset
8 recordings from 4 real phone conversations, licensed from Ocular.
TTFT · Time to first text
How long after the audio starts streaming until the first words appear.
TTFS · Final-text delay
How long after the caller stops until the full transcript arrives. A voice agent waits for this before it replies.
Latency

First text and final text, at three percentiles

AssemblyAI Universal 3.5 Pro shows first text after 1.08s and final text after 692ms, and Gradium shows first text after 7.32s and final text after 280ms, on a bad turn (P95) across the same streamed turns.

MeasureModelP50P90P95
Time to first textAssemblyAI Universal 3.5 Pro489ms966ms1.08s
Gradium1.71s4.05s7.32s
Final-text delayAssemblyAI Universal 3.5 Pro180ms532ms692ms
Gradium212ms266ms280ms
P50 / P90 / P95 · Typical, slow and slowest turns
Half of turns are faster than P50. Only 1 in 10 is slower than P90, and 1 in 20 slower than P95.
Ranking

How each ranks among all 17 models

Place among the 17 models on each metric. Lower is better on all four.

MetricUniversal 3.5 ProGradium
Pipecat Dataset WER1.93%2nd of 176.48%17th of 17
Ocular Dataset WER4.23%10th of 174.45%12th of 17
Time to first text489ms2nd of 151.71s12th of 15
Final-text delay180ms9th of 17212ms11th of 17
Coverage

How much audio each model was tested on

ModelPipecat clipsOcular recordingsTurns timedFailed
AssemblyAI Universal 3.5 Pro1,00082051
Gradium1,00081980

Only clips with usable text count, so the two totals can differ. How WER is scored.

Questions

Frequently asked questions

Which is more accurate, AssemblyAI Universal 3.5 Pro or Gradium?

AssemblyAI Universal 3.5 Pro is more accurate on the public clips. On the 1,000 public Pipecat clips, AssemblyAI Universal 3.5 Pro scores 1.93% and Gradium 6.48%, so AssemblyAI Universal 3.5 Pro makes fewer errors by 4.55 points. On the eight licensed Ocular recordings, AssemblyAI Universal 3.5 Pro scores 4.23% and Gradium 4.45%, with likely ranges of 3.57 to 4.68% and 3.17 to 5.90%. The ranges overlap, so the difference is too close to call. Word error rate counts incorrect, missing, and extra words, so lower is better.

Is AssemblyAI Universal 3.5 Pro faster than Gradium?

Yes. AssemblyAI Universal 3.5 Pro finishes the transcript 32ms sooner. AssemblyAI Universal 3.5 Pro has the final transcript 180ms after the speaker stops and Gradium 212ms, at the median. Both are measured on the same 206 streamed turns.

Is AssemblyAI Universal 3.5 Pro or Gradium better for voice agents?

AssemblyAI Universal 3.5 Pro finishes the transcript 32ms sooner, and the two are too close to call on real conversations. A voice agent cannot reply until the final transcript arrives, and the Ocular recordings are real conversations.

Do AssemblyAI Universal 3.5 Pro and Gradium stream text while the speaker is talking?

Yes, both return partial text before the speaker stops. AssemblyAI Universal 3.5 Pro shows first text after 489ms and Gradium after 1.71s, at the median, so AssemblyAI Universal 3.5 Pro is 1.22s sooner.