Gemini 3.1 Flash Live Preview
- Reliable on bookings.
- Model
- models/gemini-3.1-flash-live-preview
- Setting
- Thinking level high
- Voice
- Charon
- Turn taking
- Shared local turn detection
- Audio
- 16 kHz
- Cost
- Averaged over the calls with a usage record.
Gemini 3.1 Flash Live Preview is ahead on reliability, success rate, agent responses and data accuracy, and GPT Realtime 2.1 Mini on stalled calls, interruption, response time and cost.
Last updated Methodology by Dileep Chagam
Pick Gemini 3.1 Flash Live Preview for reliability across repeated calls (12.2 points higher), calls that pass every check (14.6 points higher), getting the agent's replies right (2.4 points higher) and saving the caller's data correctly (14.7 points higher). Pick GPT Realtime 2.1 Mini for fewer stalled calls (0.8 points lower), handling interruptions (0.01 higher), fast replies (0.80s sooner) and lower cost ($0.050 cheaper).
Scenarios that passed on all three runs.
Gemini 3.1 Flash Live, 12.2 points higher
Calls that passed every check.
Gemini 3.1 Flash Live, 14.6 points higher
Calls where the agent's replies reached the expected outcome.
Gemini 3.1 Flash Live, 2.4 points higher
Calls where everything the agent saved matched exactly.
Gemini 3.1 Flash Live, 14.7 points higher
Calls where the agent went silent for 10 seconds or more.
Realtime 2.1 Mini, 0.8 points lower
How well it handled being talked over, 0 to 5.
Realtime 2.1 Mini, 0.01 higher
Median time to start replying after the caller finishes.
Realtime 2.1 Mini, 0.80s sooner
One minute of call at the vendor's published rates.
Realtime 2.1 Mini, $0.050 cheaper
The small figure is the place among ranked models. The cascade is not ranked.
Realtime 2.1 Mini 2.08s, Gemini 3.1 Flash Live 2.88s at the median.
Both providers, every model: Google vs OpenAI
Gemini 3.1 Flash Live Preview is more reliable, by 12.2 points. Gemini 3.1 Flash Live Preview passed 51 of 82 scenarios on all three runs, and GPT Realtime 2.1 Mini passed 41. A scenario only counts when every run of it passed.
For a phone agent, Gemini 3.1 Flash Live Preview, since it gets more scenarios right on every run. Gemini 3.1 Flash Live Preview is ahead on reliability, success rate, agent responses and data accuracy, and GPT Realtime 2.1 Mini on stalled calls, interruption, response time and cost.
Gemini 3.1 Flash Live Preview, by 14.7 points. Gemini 3.1 Flash Live Preview saved everything exactly right on 79.2% of the calls that save data, and GPT Realtime 2.1 Mini on 64.5%. On Appointments, 96.5% against 88.8%. On Medicare, 34.8% against 0.0%. A call counts only when nothing is missing, wrong, extra or saved twice.
No. GPT Realtime 2.1 Mini starts replying 0.80s sooner at the median. Gemini 3.1 Flash Live Preview takes 2.88s at the median and 4.00s at p90; GPT Realtime 2.1 Mini takes 2.08s and 2.75s. Both are measured on the call audio, from the caller finishing to the agent starting to reply.
GPT Realtime 2.1 Mini, by 0.01 on a 0 to 5 scale. Gemini 3.1 Flash Live Preview scores 4.98 and GPT Realtime 2.1 Mini 4.99 for how well the agent handled being talked over.
GPT Realtime 2.1 Mini, by 0.8 points. The agent went silent for 10 seconds or more on 3.3% of Gemini 3.1 Flash Live Preview calls and 2.5% of GPT Realtime 2.1 Mini calls.
GPT Realtime 2.1 Mini is $0.050 cheaper a minute. Gemini 3.1 Flash Live Preview costs $0.070 a minute of call and GPT Realtime 2.1 Mini $0.020, at each vendor's published rates.
Cekura ran both as the whole agent in the same open-source Pipecat pipeline, with the same prompt, tools and connection. A simulated caller worked through all 82 scenarios on live calls, three times each, 2,952 calls across the benchmark. A call passes only when the agent said the right things and saved the right data.