- Reliability
- 67.1%
- Response time
- 1.62s
- Cost / min
- $0.0800
Grok Voice Think Fast 2.0 is ahead on reliability, success rate, agent responses, data accuracy and response time, and GPT Realtime 2.1 Mini on calls where the agent went quiet, interruption and cost.
Last updated Methodology by Dileep Chagam
For the wider field, see our pick of the best voice AI APIs for real-time audio.
Scenarios the agent passed on every one of its 3 runs.
Both providers, every model: OpenAI vs xAI
Each model on its own: Grok Voice Think Fast 2.0 and GPT Realtime 2.1 Mini
Grok Voice Think Fast 2.0 is more reliable, by 17.1 points. Grok Voice Think Fast 2.0 passed 55 of 82 scenarios on all three runs, and GPT Realtime 2.1 Mini passed 41. A scenario only counts when every run of it passed.
Grok Voice Think Fast 2.0 is more reliable, by 17.1 points. Grok Voice Think Fast 2.0 passed 55 of 82 scenarios on all three runs, and GPT Realtime 2.1 Mini passed 41. A scenario only counts when every run of it passed.
For a voice agent, Grok Voice Think Fast 2.0, since it gets more scenarios right on every run. Grok Voice Think Fast 2.0 is ahead on reliability, success rate, agent responses, data accuracy and response time, and GPT Realtime 2.1 Mini on calls where the agent went quiet, interruption and cost.
Grok Voice Think Fast 2.0, by 14.4 points. Grok Voice Think Fast 2.0 saved everything exactly right on 78.9% of the calls that save data, and GPT Realtime 2.1 Mini on 64.5%. On Booking calls, 97.1% against 88.8%. On Medicare calls, 31.8% against 0.0%. A call counts only when nothing is missing, wrong, extra or saved twice.
Yes. Grok Voice Think Fast 2.0 starts replying 0.46s sooner at the median. Grok Voice Think Fast 2.0 takes 1.62s at the median and 1.94s at p90; GPT Realtime 2.1 Mini takes 2.08s and 2.75s. Both are measured on the call audio, from the caller finishing to the agent starting to reply.
GPT Realtime 2.1 Mini, by 0.07 on a 0 to 5 scale. Grok Voice Think Fast 2.0 scores 4.92 and GPT Realtime 2.1 Mini 4.99 for how well the agent handled being talked over.
GPT Realtime 2.1 Mini, by 2.0 points. The agent went quiet for 10 seconds or more on 4.5% of Grok Voice Think Fast 2.0 calls and 2.5% of GPT Realtime 2.1 Mini calls.
GPT Realtime 2.1 Mini is $0.0598 cheaper a minute. Grok Voice Think Fast 2.0 costs $0.0800 a minute of call and GPT Realtime 2.1 Mini $0.0202, at each vendor's published rates.
Cekura ran both as the whole agent in the same open-source Pipecat pipeline, with the same prompt, tools and connection. A simulated caller worked through all 82 scenarios on live calls, three times each, 3,690 calls across the benchmark. A call passes only when the agent said the right things and saved the right data.
Cekura runs these simulated calls on your agent and scores every one.