- Reliability
- 41.5%
- Response time
- 1.91s
- Cost / min
- n/a
Gemini 3.8 Live is ahead on success rate, agent responses, data accuracy and response time, and Higgs Realtime on reliability, calls where the agent went quiet and interruption.
Last updated Methodology by Dileep Chagam
Scenarios the agent passed on every one of its 3 runs.
Each model on its own: Gemini 3.8 Live and Higgs Realtime
Higgs Realtime is more reliable, by 14.6 points. Gemini 3.8 Live passed 34 of 82 scenarios on all three runs, and Higgs Realtime passed 46. A scenario only counts when every run of it passed.
Higgs Realtime is more reliable, by 14.6 points. Gemini 3.8 Live passed 34 of 82 scenarios on all three runs, and Higgs Realtime passed 46. A scenario only counts when every run of it passed.
For a voice agent, Higgs Realtime, since it gets more scenarios right on every run. Gemini 3.8 Live is ahead on success rate, agent responses, data accuracy and response time, and Higgs Realtime on reliability, calls where the agent went quiet and interruption.
Gemini 3.8 Live, by 4.2 points. Gemini 3.8 Live saved everything exactly right on 70.5% of the calls that save data, and Higgs Realtime on 66.2%. On Booking calls, 78.4% against 91.8%. On Medicare calls, 50.0% against 0.0%. A call counts only when nothing is missing, wrong, extra or saved twice.
Yes. Gemini 3.8 Live starts replying 0.03s sooner at the median. Gemini 3.8 Live takes 1.91s at the median and 2.23s at p90; Higgs Realtime takes 1.94s and 2.02s. Both are measured on the call audio, from the caller finishing to the agent starting to reply.
Higgs Realtime, by 0.02 on a 0 to 5 scale. Gemini 3.8 Live scores 4.98 and Higgs Realtime 5.00 for how well the agent handled being talked over.
Higgs Realtime, by 0.8 points. The agent went quiet for 10 seconds or more on 2.0% of Gemini 3.8 Live calls and 1.2% of Higgs Realtime calls.
There is no verified per-minute rate for Gemini 3.8 Live, so cost cannot be compared yet.
Cekura ran both as the whole agent in the same open-source Pipecat pipeline, with the same prompt, tools and connection. A simulated caller worked through all 82 scenarios on live calls, three times each, 3,690 calls across the benchmark. A call passes only when the agent said the right things and saved the right data.
Cekura runs these simulated calls on your agent and scores every one.