Grok Voice 3.0vsCascade

Compare
Grok Voice 3.0xAI
Wins 3 of 8
Reliability
81.7%
Response time
1.34s
Cost / min
$0.080
CascadeBaseline, not ranked
Wins 4 of 8
Reliability
82.9%
Response time
2.17s
Cost / min
n/a

Cascade is ahead on reliability, success rate, agent responses and data accuracy, and Grok Voice 3.0 on calls where the agent went quiet, interruption and response time.

Last updated Methodology by Dileep Chagam

Who is better at what

Grok Voice 3.0Cascade
  • Reliability81.7%82.9%
  • Success rate86.6%93.1%
  • Agent responses97.2%99.2%
  • Data accuracy87.3%94.1%
  • Went quiet0.0%0.8%
  • Interruption4.984.96
  • Response time1.34s2.17s
  • Cost / min$0.080No verified rate

Results by call

Right every time, on booking and Medicare calls

Booking callsMedicare calls
  1. 93%
    57%
    Cascade
  2. 97%
    43%
    Grok Voice 3.0

Grok Voice 3.0 vs Cascade FAQ

  • Cascade is more reliable, by 1.2 points. Grok Voice 3.0 passed 67 of 82 scenarios on all three runs, and Cascade passed 68. A scenario only counts when every run of it passed.

  • On reliability, no: the cascade passes more scenarios on every run. Cascade is ahead on reliability, success rate, agent responses and data accuracy, and Grok Voice 3.0 on calls where the agent went quiet, interruption and response time. Both ran as the same agent, with the same prompt and tools.

  • Cascade, by 6.8 points. Grok Voice 3.0 saved everything exactly right on 87.3% of the calls that save data, and Cascade on 94.1%. On Booking calls, 98.2% against 98.8%. On Medicare calls, 59.1% against 81.8%. A call counts only when nothing is missing, wrong, extra or saved twice.

  • Yes. Grok Voice 3.0 starts replying 0.83s sooner at the median. Grok Voice 3.0 takes 1.34s at the median and 1.62s at p90; Cascade takes 2.17s and 2.51s. Both are measured on the call audio, from the caller finishing to the agent starting to reply.

  • Grok Voice 3.0, by 0.02 on a 0 to 5 scale. Grok Voice 3.0 scores 4.98 and Cascade 4.96 for how well the agent handled being talked over.

  • Grok Voice 3.0, by 0.8 points. The agent went quiet for 10 seconds or more on 0.0% of Grok Voice 3.0 calls and 0.8% of Cascade calls.

  • There is no verified per-minute rate for Cascade, so cost cannot be compared yet.

  • Cekura ran both as the whole agent in the same open-source Pipecat pipeline, with the same prompt, tools and connection. A simulated caller worked through all 82 scenarios on live calls, three times each, 3,198 calls across the benchmark. A call passes only when the agent said the right things and saved the right data. The cascade runs the same agent for reference and is never ranked.